About the Chicago Hotel Concierge Association

The Chicago Hotel Concierge Association (CHCA) stands as the premier professional organization representing hotel concierges across Chicago, Milwaukee, and Cleveland. As a distinguished 501(c)(6) nonprofit, the Association is devoted to elevating the craft of concierge service through professional development, ethical excellence, and a shared commitment to showcasing the very best of our world‑class city.

For members, the CHCA offers an incredible platform to network, exchange ideas, build relationships, and to promote the highest ethical standards of service.

One of Chicago Hotel Concierge Association’s goals is to continue to nurture and grow by encouraging collaboration and unity within the hospitality industry.

To every guest residing in, visiting for business or pleasure, or simply passing through Chicago and the greater Midwest, the Chicago Hotel Concierge Association stands ready to ensure you experience Chicago, Milwaukee, and Cleveland with the same delight, ease, and insider richness that we enjoy every day. With the guidance of CHCA’s distinguished concierge professionals, travelers are welcomed into the very best of our region — its culture, its cuisine, its hidden gems, and its unforgettable moments — curated with care, expertise, and genuine hospitality.

To learn more please visit the-chca.com